Trusted veterinary adviceand products

All About Prescriptions

How do I buy prescription medication for my pet?

 

It’s simple, just follow these easy steps:

  1. First, ask your vet for a written prescription for your pet.
  2. Next, find the medication that you require on our website and select the quantity that matches your pet’s prescription.
  3. Then, purchase your medication at the checkout.
  4. Finally, send us a copy of your pet’s prescription, you can do this by any of the following methods:

 

Upload

Upload

Simply scan or take a photograph of your prescription and upload it to your Dogtor.vet account at the checkout or you can save prescriptions under ‘My Pets’ >> ‘My Prescriptions’, at any time. 

Email

Email 

Don’t forget to write your order number on the top of your prescription and email a copy of your prescription to us at info@dogtor.vet

Post

Post 

Don’t forget to write your order number on top of your prescription, so we can match it to your order, and then pop it in the post to:

 

Dogtor.vet, Unit B7, Access 12, Station Road, Theale, BERKS, RG7 4PN

 

What happens next?  

Once we have received a copy of your prescription, it will be checked by our vets to make sure it contains all the correct information. Once it has been verified by our vets, we will pack and send your order out immediately. 

However, if we have any concerns about your prescription or we need further information, we may contact your veterinary surgery directly.

To help save time and ensure we can dispatch your pet's medication as soon as possible,  it's always worth checking your prescription contains all the necessary information, before submitting it - to find out more, visit ourPrescription Help page.

 

Need some help?  

If you have any questions about prescriptions or want to find out more, please contact our veterinary team on 01189 305 442 orcontact@dogtor.vet. Alternatively, you can visit our Prescription Help page at any time.